Refilling your crackers is easy! We've put together a helpful video tutorial demonstrating the process step by step. You can watch the video and learn how to refill your crackers by clickinghere. If you have any questions or need further assistance, feel free to reach out to us. Happy refilling!

Wondering what size gift fits inside our crackers? You're in luck! Our crackers are designed to accommodate a variety of gifts, thanks to their generous dimensions. Typically, gifts measuring up to 11cm in length and 7cm in diameter fit snugly inside our crackers. Narrow longer gifts, such as our resin bookmarks, also fit with a looser tie to the ribbon.

Need assistance finding the perfect gift? Sign up to our newsletter for inspiration on cracker gifts, or browse our selection of gifts.

Happy gifting!

Contact us! Since we handcraft our crackers, there's a good chance they are simply on our material pile waiting to be brought to life. If we have the materials ready, we'll gladly get started on making some just for you. And if we need to source materials, we'll do our best to make it happen.

Keep in mind that production timelines may vary, especially if we need to source materials and make the crackers. However, rest assured, your patience will be rewarded with the freshest batch of crackers soon! We'll do our best to keep you informed throughout the process.

Absolutely! We'd love to be a part of your special day. If you're looking to purchase 25 or more crackers, we're more than happy to collaborate with you to source new materials and create something truly unique that complements your colour scheme and theme perfectly. It's important to note that the price of custom-made crackers may vary depending on the materials chosen, and they are non-refundable.

Additionally, we're excited to share that we have a new design in the works specifically tailored for wedding crackers. Keep an eye on this space for updates and get ready to add an extra special touch to your celebration!

We want to give you the freedom to personalise your crackers to suit the needs of your events and guests. Whilst we offer the occasional Cracker bundle, we don't tend to include gifts in our crackers, instead allowing you to choose from our selection of cracker gifts. This approach offers a diverse range of options, empowering you to create a truly unique experience for your guests.

Whether it's a wedding, party, or corporate event, we believe in providing you with the ability to curate moments that reflect your style and personality.

If you have any further questions or need assistance in choosing fillers, feel free to reach out to us – we're here to help!

We're glad you asked! Our crackers are priced to reflect the craftsmanship, time, and dedication that goes into creating each piece, ensuring fair wages for us crafters.

While this care may impact the cost, they stand out from mass-produced alternatives – each cracker bursting with quality and charm, making them truly special!

Moreover, while the initial cost of reusable crackers may seem higher, it's important to consider their long-term value. Designed to be used year after year, they offer a sustainable alternative and the chance to create lasting memories with each celebration.

Ultimately, our pricing reflects our commitment to providing exceptional quality and value. We believe that the joy and longevity our crackers bring to your celebrations make them well worth the investment.

Yes, we certainly do! We're thrilled to work with retailers, event planners, and other businesses interested in offering our handcrafted crackers to their customers.

While our production capacity may not be as quick as larger-scale operations, we warmly welcome small-scale retailers and businesses to join our wholesale program. Our wholesale program provides flexible terms tailored to suit your requirements.

If you're interested in becoming a wholesale partner, please contact us, and we'll be happy to discuss how we can collaborate to bring our crackers to your shelves or events.